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Frequently Asked Questions

Our Customer Care Number: +91 83286 30294 Customers can also contact through email:
Customers have two options : Opt for full refund Return and Replacement of products. Customer should immediately contact our Customer care center through email or with our customer care number +91 8328 630 294 with the image of the product that are received. It should be received within 24 hours of receipt of the products. Our customer care will arrange the return pick up of the products. Once it is received at our warehouse, we will initiate replacement or refund as per your choice. The refund will take 7 working days from the date of receipt back of the damaged product and getting the bank account information of the customer. If we do not receive the information within 24 hours of receipt of damaged/wrong products , Purvi collections will not be responsible for any refund or return.
Purvi collections support the artisans who create wonderful, original works to fulfill the desire of Art of our valued customers across the globe. Purvi collections brings together multi-talented groups of people who work in close collaboration together— exchanging knowledge, ideas and shaping the Art of the Artist. Purvi collections is partnering with Artists and rigorously involved in assisting their artifacts presence in the digital world.
the products would be delivered appropriately a minimum of 10 days to a maximum of 30 days from the date of placing the order through Courier service n case of any delay , Klhaskaa Creations would intimate the customer in advance about the delay and its cause.